Jurnal Dialektika: Jurnal Ilmu Sosial

The Effect of Training on Employee Performance in the Digital

2026-04-12T17:14:02+00:00

Massive digital transformation demands the readiness of Human Resources (HR) to possess high digital literacy and flexibility to balance technology integration in company operations. A competency gap (skill gap) frequently emerges between the skills employees currently possess and industry needs, making intervention through training programs a crucial strategy. This study aims to identify, review, and synthesize previous literature to determine the extent of the influence and effectiveness of training programs on improving employee performance in the digital era. The method used in this research is a literature review to synthesize recent academic findings. Based on the literature synthesis, training in the digital era is not only effective in improving technical mastery (hard skills) but is also proven to be crucial in building employees' psychological capacity (such as resilience and self-efficacy) to reduce work-related stress caused by rapid technological changes. In conclusion, targeted training programs are empirically capable of overcoming the shortening half-life of learned skills and are highly needed to boost employee productivity and operational work quality

Collaborative Tourism Management Based on the Cultural Heritage and Natural Resources of the Tuo Kayu Jao Mosque in Solok Regency

2025-12-09T07:13:36+00:00

This study examines tourism management that integrates cultural heritage and natural resource based collaboration at Masjid Tuo Kayu Jao in Solok Regency, West Sumatra. As a historic Minangkabau heritage site, the mosque offers architectural value and natural scenery that attract visitors. Using a descriptive qualitative method through observation, interviews, and literature review, the research identifies management strategies that support sustainable tourism. Findings indicate that stakeholder collaboration is essential to balancing cultural preservation with environmental utilization. Management efforts include restoration that maintains historical integrity, the development of eco-friendly facilities, and the enhancement of community participation. This approach not only safeguards the site and its surroundings but also generates socio-economic benefits. The study contributes to the development of a collaborative tourism management model aligned with sustainability principles and the Sustainable Development Goals.

The Influence of the Integration of Natural and Cultural Attractions on the Tourist Appeal of Istano Basa Pagaruyung

2025-12-09T09:23:41+00:00

As a major cultural tourism destination in West Sumatra, Istano Basa Pagaruyung has great potential because it combines natural beauty (green hilly landscapes, terraced rice fields, rivers, and Mount Marapi) with the beauty of Minangkabau culture (gonjong architecture, philosophical carvings, and local traditions). However, due to partial management, the natural attractions have not been fully utilized, potentially reducing tourist appeal and the site's sustainability. The purpose of this study is to examine how the integration of natural and cultural attractions affects the tourist appeal of Istano Basa Pagaruyung. Furthermore, this study also aims to develop a sustainable tourism management strategy based on community-based tourism (CBT) and eco-edutourism. A qualitative approach was used in the study, and data collection techniques were collected through field observations, in-depth interviews with managers and local community members, and literature review. The research results show that tourist satisfaction can be improved, destination image can be strengthened, and environmental and cultural preservation can be supported by the synergy of nature and culture reflected in the landscape around the palace, the Pacu Jawi tradition, Alu Katentong, and the local wisdom story "Alam Takambang Jadi Guru." Istano Basa Pagaruyung must become an authentic and competitive sustainable tourism destination with more planned integration through the development of eco-trails, community-based homestays, and digital promotion.

Padangpanjang Art Market as A Cultural Attraction and Space for Public Creativity

2025-12-19T03:04:29+00:00

This study aims to analyze the role of the Padangpanjang Art Market as a cultural attraction and a platform for community creativity within the framework of developing culture-based tourism and the creative economy in Padangpanjang City. By shifting from conventional tourism paradigms to authentic experiences and the utilization of cultural heritage, the Padangpanjang Art Market has emerged as a local effort that combines art performances, culinary delights, and social interactions in an innovative public space. Using qualitative descriptive methods through literature review, in-depth interviews, field observations, and document collection, this study explores the dynamics of its organization, community participation, and the challenges encountered. Key findings indicate that the Padangpanjang Art Market boosts the local economy by increasing visits and trade activity at Padangpanjang Central Market. This weekly arts event serves as a platform for expression for artists, students, and creative groups, as well as a medium for preserving Minangkabau culture through performances of randai, traditional dance, saluang, and other arts. Participatory funding systems such as the "musician's box" demonstrate the initiative's independence, while content distribution by local content creators expands cultural promotion through digital channels. However, the study uncovered major constraints such as limited budget, manpower, and time allocation for the committee. In conclusion, Padangpanjang Art Market provides important support for strengthening cultural identity, empowering creative communities, and growing local tourism, but requires ongoing support to maintain its sustainability as an inclusive and energetic cultural space.

Legal Analysis of Enforcement of the Criminal Action of Defamation Through Social Media as Reviewed From the ITE Law and the KUHP

2026-01-22T14:10:18+00:00

The crime of defamation can be divided into two forms: conventional and verbal. Conventional methods are usually implemented through direct statements or written media. This study aims to answer questions related to the Legal Review of Perpetrators of Criminal Acts of Defamation Through Social Media. First, the criminal liability of perpetrators of criminal acts of defamation through social media is based on Decision Number 415/Pid.Sus/2020/PN Tar. This study uses two types of data: primary legal materials and secondary legal materials. Primary legal materials include basic norms, basic rules, laws and regulations, and official documents or records. Secondary legal materials are obtained from literature such as books, legal journals, research results, and various other scientific works. The results of the study indicate, first, that criminal liability for perpetrators of defamation through social media in Decision Number 415/Pid.Sus/2020/PN Tar results in a two-month prison sentence with a six-month probation period, based on evidence and testimony presented at trial. Second, in issuing the verdict, the judge considered the Public Prosecutor's indictment, assessing both aggravating and mitigating factors for the defendant.

Innovation in Learning the Art of Tanggai Dance from South Sumatra Using Video Media and Flashcards in Elementary Schools

2026-01-23T07:09:25+00:00

Education is responsible for integrating, nurturing, and fostering the development of students' talents and creative abilities. This study examines the role of teachers in fostering children's creativity. This study aims to determine how Flash Cards can foster children's creativity in dance lessons, specifically the Tanggai dance from South Sumatra, in elementary schools. The method used in this study was a literature review through a systematic approach to data analysis. The results of this study indicate that teachers make changes to the learning process using Flash Cards to foster children's dance creativity. Using Wallas' theory, through the stages of preparation, incubation, illumination, and verification, children can become active and creative individuals. Flash Cards represent a teacher's innovation in transforming the learning process. This medium can foster children's creativity and active expression through movement, enabling them to be more active and creative, moving from viewing images to dance movements. It is hoped that the results of this study can serve as reference material or development for further research.

Collaborative Governance in Environmental Impact Analysis of Margamulya Village Road Construction, Pasirjambu District, Bandung Regency

2026-01-26T09:16:31+00:00

The Environmental Impact Assessment (EIA) serves as a policy instrument to manage and mitigate environmental impacts arising from development activities. Beyond its technical dimension, the EIA process requires interaction and cooperation among multiple stakeholders within a collaborative governance framework. This study aims to examine the roles of government, private sector, and community actors in the implementation of collaborative governance in the EIA process in Margamulya Village, Pasirjambu District, Bandung Regency. This research adopts a qualitative approach using a case study design. Data were collected through in-depth interviews with relevant stakeholders, field observations, and document review. The findings reveal that the government performs regulatory, supervisory, and facilitative roles in the EIA process, while the private sector is responsible for fulfilling environmental obligations in accordance with applicable regulations. Meanwhile, the community plays a strategic role as directly affected stakeholders and as a channel for public aspirations and social control. However, collaborative practices among actors have not been fully optimized due to limited access to information, low community participation capacity, and weak coordination among stakeholders. This study highlights the need to strengthen collaborative governance mechanisms to improve the quality of the EIA process and to support sustainable development.

Dynamics of Social Change in Sundane Society: Between Tradition and Modernity in Cireundeu Traditional Village, Cimahi

2026-01-27T02:36:03+00:00

This study aims to analyze the dynamics of social change within the Cireundeu Traditional Village community in Cimahi, a Sundanese community that maintains tradition amidst modernity. This village is known for its cassava-based food security system (rasi) and Sundanese Wiwitan traditional values, which are still practiced in social life. The research used a qualitative approach with a descriptive case study design through non-participatory field observation, visual documentation, and literature review. The results show that modernization in the form of urbanization, digital technology, and cultural tourism activities does not erase tradition but rather encourages a process of selective adaptation and value negotiation. Core traditions such as rasi consumption and ritual practices are maintained, while non-essential aspects are adapted to contemporary needs. These findings indicate that social change in the Cireundeu Traditional Village is non-linear and represents a form of localized modernity, where cultural identity is reproduced through contextual adaptation mechanisms

From Recording to Reporting: Digital Accounting Practices in Msmes in Batam City

2026-02-02T02:11:36+00:00

This study explores how micro, small, and medium enterprises (MSMEs) in Batam City transform digital transaction recording into financial reporting. Drawing on TOE, UTAUT, and practice theory, digital accounting is treated as routines shaped by capability, role allocation, and external demands. Using a qualitative case-study design, data were gathered through semi-structured interviews, limited observation, and document review, then analyzed thematically. Results indicate that digital tools are adopted mainly for pragmatic needs (sales and cash recap), while the process often stalls at input and summary stages. Data validation and periodic statement preparation are not embedded as stable routines, so reporting is typically incidental for loans, taxes, or partner requests. Hybrid practices (apps alongside manual notes) and uneven accounting literacy constrain the production of consistent income statements and balance sheets. The study maps key bottlenecks and realistic enabling conditions for moving from recording to reporting

Implementation of Minister of Manpower Regulation Number 28 of 2014 Regarding PP PKB in the Manpower and Transmigration Service of East Java Province

2025-12-18T06:58:47+00:00

The East Java Provincial Manpower and Transmigration Office (Disnakertrans) in implementing Minister of Manpower Regulation No. 28 of 2014 strives to ensure that companies are required to create Company Regulations (PP), draft and ratify PP, and register Collective Labor Agreements (PKB). From January to September 2025, 107 companies had submitted their PP for ratification, while the registration of PKB continued according to procedure. This study aims to describe the efforts of the East Java Provincial Manpower and Transmigration Office in implementing Permenaker No. 28 of 2014 and to identify obstacles that arise in the field. This study applies a qualitative descriptive method, utilizing data collection techniques such as observation, interviews, and documentation. In its analysis, this study is guided by the policy implementation model proposed by George C. Edward III, which includes communication, resources, disposition, and bureaucratic structure. The results of the study show that communication is carried out through socialization, guidance, consultation, and the use of digital media. Employee resources and supporting facilities are considered sufficient to carry out the PP approval and PKB registration processes. Employee disposition shows a strong commitment to providing services and assistance to companies. The bureaucratic structure was clearly organized with workflows and SOPs that supported the smooth running of the process, although some companies still submitted incomplete documents, which required corrections and prolonged the verification process.

Implementation UMK Determination Based on Minister of Manpower Regulation Number 16 of 2024 at the Manpower and Transmigration Service of East Java Province

2025-12-18T06:58:47+00:00

Abstract

The determination of the Regency/City Minimum Wage (UMK) is an important step in protecting workers and maintaining business stability. The government has issued Minister of Manpower Regulation No. 16 of 2024 as the basis for calculating the 2025 UMK, taking into account economic growth, inflation, and certain indices. This study aims to analyze the implementation of this policy using George C. Edwards III's implementation theory, which covers aspects of communication, resources, implementer disposition, and bureaucratic structure. The method used in this study is a descriptive qualitative approach through interviews, observation, and documentation. The results of the study show that the policy communication process is already underway, but it is not yet evenly distributed, causing differences in understanding between regions. Human resources are quite competent, but budget constraints and the vastness of the region hinder socialization and supervision. The attitude of the implementers is supportive, but differences in interests between workers and employers affect the UMK determination process. The bureaucratic structure is functioning, but it does not fully follow the formula due to socio-political considerations. In general, the implementation of the 2025 UMK in East Java is not yet fully in accordance with Permenaker No. 16 of 2024, so integrated supervision, strengthening of human resources, and more optimal dissemination are needed.

Competency as A Basis for Human Resource Planning and Performance Optimization in Bumdes Cikalong

2026-02-03T07:59:26+00:00

The gap between ideal and actual employee competencies remains a barrier for BUMDes (Village-Owned Enterprises) in strengthening the governance and performance of village economic services. This study stems from the urgency of addressing the competency mismatch in Cikalong BUMDes to make the organization more adaptive, accountable, and innovative. The research aims to analyze the implementation of competency-based HR planning and its supporting and inhibiting factors in optimizing performance. The theoretical study combines Competency Theory (Spencer & Spencer), Strategic Human Resource Management (Wright & McMahan), and performance theory (Campbell). The method used is a qualitative case study with data collection through in-depth interviews, participant observation, and documentation. Informants were selected purposively; analysis follows the interactive model of Miles and Huberman and triangulation. The findings indicate that competency mapping and appropriate role placement increase motivation, loyalty, and productivity, but are hampered by unclear competency standards, work culture resistance, and weak HR information systems. Consequently, competency-based planning needs to be positioned as a transformational, rather than administrative, strategy, consistently and sustainably.

Kecak Dance as A Medium of Cultural Diplomacy Between Indonesia and Japan 2024

2026-01-14T04:00:00+00:00

This study examines the role of the kecak dance as a tool of Indonesian cultural diplomacy in bilateral relations with Japan in 2024. The focus is on the kecak dance performance at the Tokyo Fuji Art Museum as a means of introducing Indonesian culture. Using a descriptive qualitative method, this study found that the kecak dance functions as a cultural communication tool that builds a positive image of Indonesia in Japan. The Ministry of Foreign Affairs of the Republic of Indonesia and the Indonesian Embassy in Tokyo played an important role in supporting this initiative. Despite challenges such as limited budgets and differences in cultural perceptions, the opportunities that arise are considerable. In conclusion, the kecak dance has great potential in Indonesia's cultural diplomacy strategy in the future.

Baitul Jannah Islamic Boarding School Diplomacy in Increasing Economic Growth in Indonesia Through the Malaysia-to-Indonesia Crowdfunding Program

2026-01-14T03:53:14+00:00

Pesantren diplomacy is an increasingly important strategy in building international relations in the education and social sectors. This study aims to analyze the capabilities of Pondok Pesantren Baitul Jannah as a non-state actor in implementing partnership diplomacy and mobilizing sustainable support from donors in Malaysia, particularly through crowdfunding programs. This study uses a qualitative approach with a case study method to examine in depth the forms of diplomacy carried out. The main focus is to identify how Islamic boarding schools have succeeded in building relationships, obtaining financial and material support, as well as other resources. The results of the study show that the diplomacy of the Baitul Jannah Islamic boarding school is highly effective and adaptive. The success of this partnership is rooted in a strong social construction, based on the values of ukhuwah Islamiyah (Islamic brotherhood) and mutual trust generated through regular communication. This strengthened trust effectively creates strong institutional branding and enables the pesantren to act as a sub-national brand. Additionally, crowdfunding is identified as functioning strategically as an economic diplomacy tool, supported by digital transparency in financial reporting. This strategy demonstrates the ability of non-state actors to mitigate structural constraints, contribute significantly to the development of Islamic education, and fulfill the objectives of Public Diplomacy in shaping positive perceptions among foreign communities

The Intersection of Human Rights and Bioethics in International Law (A Comparative Study of Genetic Technology Regulation in the Asean Region

2026-02-13T02:04:35+00:00

This study explores the relationship between Human Rights (HAM), bioethical principles, and the international legal framework in responding to the rapid development of genetic technology. The background of this study is based on the legal vacuum and ethical dilemmas related to genetic editing, cloning, and DNA manipulation that have the potential to violate human dignity and the right to genetic integrity. The main problem arises when scientific innovation exceeds the speed of legal regulation, thus triggering the risk of genetic discrimination and the commodification of life. The formulation of the problem in this study is: (1) How are bioethical principles integrated into international human rights instruments to regulate genetic technology? and (2) How do the legal policies of ASEAN countries compare in protecting their citizens from the misuse of genetic technology? The research method used is normative juridical using a conceptual approach to examine bioethical theory, a legislative approach to international instruments such as the Universal Declaration on Bioethics and Human Rights, and a comparative approach in the ASEAN region (particularly a comparison between Indonesia, Singapore, and Thailand). The results of the study indicate that although international instruments have laid the foundation for protecting human dignity, implementation at the ASEAN regional level is still very fragmented. Singapore has highly permissive regulations for biomedical advancement, while other countries still rely on general ethical norms without a strong legal framework. In conclusion, harmonization of scientific progress and the protection of fundamental rights is necessary to prevent genetic technology from harming humanity. Suggestions include the establishment of legally binding ASEAN regional bioethics guidelines and the strengthening of domestic legislation that specifically prohibits genetic discrimination.

Human Rights and International Accountability of States in the Climate Crisis (Reconstruction of the Loss and Damage Principle Following the Latest Developments of the Cop)

2026-02-13T02:14:09+00:00

The global climate crisis has transformed from an environmental issue into a fundamental human rights issue, directly impacting the rights to life, health, food, water, and a good and healthy environment. These impacts are disproportionately felt by developing countries, including the ASEAN region, despite their relatively small historical contribution to global emissions. In this context, the strengthening of the principle of loss and damage following the latest developments at the Conference of the Parties (COP) marks an effort by the international community to affirm the dimension of state international responsibility for loss and damage caused by climate change. However, this principle still faces conceptual, normative, and implementative problems within the international legal regime. This study aims to analyze the climate crisis as a human rights issue and reconstruct the principle of loss and damage within the framework of state international responsibility, by reviewing the comparative national legal arrangements of ASEAN countries and international law. The research method used is normative juridical with conceptual, legislative, and comparative approaches, through an analysis of international legal instruments, the latest COP policies, and national regulations in the ASEAN region. The results show that the strengthening of loss and damage after the latest COP reflects a paradigm shift in climate law from a voluntary commitment-based approach to a human rights-oriented climate justice approach. However, the absence of binding legal instruments weakens state accountability mechanisms. This research emphasizes the philosophical novelty of integrating human rights as the legitimate basis for state international accountability in the climate crisis. This research recommends strengthening binding international legal norms and harmonizing ASEAN national policies based on climate justice and human rights.

Net Profit Margin (Npm) Analysis in Measuring SK Hynix Inc.'S Financial Performance Against Semiconductor Market Fluctuations 2020-2024

2026-02-16T01:38:31+00:00

Semiconductors underpin the digital economy, yet the memory market is highly cyclical, exposing chipmakers to sharp margin compression during oversupply and price corrections. This study examines SK hynix’s “extreme recovery” using Net Profit Margin (NPM) as the focal performance metric and interprets the recovery through cost-management theory, cost–volume–profit logic, and Activity-Based Costing (ABC). Adopting a quantitative descriptive design with a single-case study approach, the analysis relies on publicly available SK hynix financial statements from 2020–2024. Key variables include NPM (net income/revenue), revenue, and operating expenses; descriptive statistics, trend and percentage-change analysis, and Excel-based visualizations are complemented by triangulation with industry news. Results reveal a pronounced V-shape: NPM declined from 22.36% (2021) to 5.02% (2022) and −27.88% (2023), then rebounded to 29.9% (2024). The turnaround aligns with a higher-value product mix (AI HBM) and cost control, offering implications for investors and industrial policy.

Political Marketing-Based Political Communication Strategy in the 2024 Bandung City Election: A Case Study of Muhammad Farhan And Erwin's Winnings

2026-02-24T02:44:22+00:00

This study analyzes the political communication strategies implemented by the Muhammad Farhan and Erwin ticket in the 2024 Bandung City Regional Election using a political marketing perspective. In the context of modern electoral democracy, political communication is no longer understood solely as a campaign activity, but rather as a strategic process that is voter-centered and designed to respond to public needs and preferences. This study uses a qualitative approach with a case study method, with data collection techniques through document analysis, literature review, and secondary data collection sourced from mass media, social media, electability survey results, and official publications of related institutions. The results show that the success of the Farhan-Erwin ticket is influenced by the implementation of an integrated political marketing strategy, including the use of social media as the main arena for political communication, the use of political branding through the slogan "Bandung Utama", and the involvement of community leaders as opinion leaders in expanding communication reach. This strategy reflects a shift from a candidate-centric campaign approach to a voter-oriented approach, especially the millennial generation and Generation Z. In addition, the research findings show that success in the media arena contributes significantly to increasing electability in the electoral arena. This study concludes that an effective political communication strategy in regional elections (Pilkada) is determined not only by campaign intensity, but also by the candidate's ability to integrate communication, political branding, stakeholder management, and voter orientation within an adaptive political marketing framework. These findings provide theoretical and empirical contributions to the development of political communication and political marketing studies in the context of regional head elections in Indonesia

History of Hadith Codification in the time of the Prophet, Sahabat, and Tabi’in in Maintaining the Authority of the Sunnah

2026-03-02T03:17:59+00:00

Hadith is the second primary source of Islamic teachings after the Qur’an, playing a crucial role in explaining and complementing its guidance. This study discusses the history of the codification of Hadith from the time of Prophet Muhammad (peace be upon him), through the periods of the Companions and the Followers (Tabi’in). During the Prophet’s lifetime, Hadiths were not officially written down due to the concern that they might be mixed with the Qur’an, although some Companions, such as Abdullah ibn Amr ibn al-‘Ash, possessed personal written records known as as-Sahifah. After the Prophet’s passing, the Companions exercised great caution in transmitting Hadiths to preserve their authenticity. In the era of the Tabi’in, the collection and documentation of Hadiths began to develop both through memorization and writing, spreading across various regions of the Islamic world. The official codification of Hadith was initiated during the caliphate of Umar ibn Abdul Aziz, who commissioned Ibn Shihab az-Zuhri to systematically compile Hadiths. This effort marked a significant milestone in the history of Hadith compilation, which continued during the generation of the Followers of the Followers (Tabi’ al-Tabi’in) with the emergence of major works such as al-Muwaththa’ by Imam Malik. This study emphasizes that the codification of Hadith was a gradual and systematic process aimed at preserving the authenticity and continuity of the Prophet’s teachings across generations.

Supervision and Accountability of Sakip Performance: Evidence from the Tasikmalaya City Government

2026-03-02T03:25:38+00:00

Public performance accountability has become a strategic requirement in modern governance, along with the increasing need for transparency and results-oriented governance. The Government Agency Performance Accountability System (SAKIP) was designed to ensure performance measurability, but its implementation at the regional level still faces substantial challenges. This study aims to analyze SAKIP performance oversight and accountability in the Tasikmalaya City Government using a strategic management approach. The theoretical study focuses on the concepts of public accountability, New Public Management, and strategic management. The research method employed a qualitative, descriptive-analytical approach through documentation studies, in-depth interviews, and observations, with interactive data analysis. The results indicate that SAKIP oversight is supported by adequate regulations and evaluation mechanisms, but it still tends to be administrative and does not fully meet the stated objectives. The discussion emphasizes the need for strengthening human resource capacity, consistent follow-up on recommendations, and integrating performance information systems so that SAKIP can function as a strategic instrument for improving local government performance

Evaluation of Physical Properties and Shelf - Life Test of Herbal Deodorant Spray Preparation Based on Bidara Leaf Infusion (Ziziphus Mauritiana L.)

2026-02-12T02:53:49+00:00

Deodorant is a topical preparation used to help reduce body odor caused by bacterial activity on the skin, such as Staphylococcus epidermidis. Along with the increasing interest in natural-based products, bidara leaves (Ziziphus mauritiana L.) have the potential to be used as an active ingredient due to their antibacterial activity. This study aims to formulate a herbal deodorant spray containing bidara leaf infusion and to evaluate its physical characteristics and stability. Bidara leaf infusion will be prepared using the infusion (inundation) method and formulated into a deodorant spray in three different concentrations, namely 5%, 10%, and 15%. The formulated deodorant sprays will be evaluated through organoleptic test, pH, homogeneity, clarity, and spray volume. Quantitative data will be analyzed using One-Way ANOVA, while organoleptic data will be analyzed descriptively. Stability testing will be conducted at room temperature and analyzed using Repeated Measures ANOVA if the parametric requirements are fulfilled.

Employee Work Productivity in Managing the E-Letter System at the Secretariat of the Surabaya City DPMPSTP

2025-12-18T10:09:24+00:00

The digitalization of public administration has become a strategic necessity to enhance bureaucratic efficiency, effectiveness, and accountability, particularly in managing official correspondence that is still largely handled through manual procedures and often constrains employee productivity. The urgency of this study lies in the limited empirical research that examines E-Correspondence systems not merely as technical tools but as determinants of work productivity in public organizations. This study aims to analyze employee work productivity in managing administrative correspondence through the implementation of the E-Correspondence system at the Secretariat of the Surabaya City Investment and One-Stop Integrated Services Agency (DPMPTSP). The study is grounded in e-government and work productivity perspectives within the public sector context. A qualitative case study approach was employed, with data collected through in-depth interviews with purposively selected civil servants directly involved in the use of the system. Data were analyzed using the interactive model of Miles and Huberman. The findings indicate that the E-Correspondence system significantly improves time efficiency, the quality of document outputs, timeliness, and coordination among employees, thereby strengthening individual and team performance. The study highlights the importance of continuous capacity building and system optimization to support productive and accountable public administration

Policy Implementation of the Online Single Submission (OSS) System in Enhancing Licensing Service Delivery at the Investment and One-Stop Integrated Services Office of East Java Province

2025-12-23T12:30:21+00:00

Online Single Submission (OSS) is a web-based business licensing system developed to simplify licensing procedures and improve the quality of public services in the investment sector. This study aims to analyze the implementation of the OSS policy at the Investment and One-Stop Integrated Services Office (DPMPTSP) of East Java Province. The research employs a descriptive qualitative approach, with data collected through observation, interviews, and documentation, which were analyzed using data triangulation techniques. The findings indicate that the implementation of OSS in East Java Province has been relatively effective, particularly in improving the efficiency of licensing processes and supporting the increase in regional investment realization. Nevertheless, several challenges remain, including limited human resources, technical readiness of the system, and business actors’ understanding of OSS mechanisms. Therefore, strengthening the capacity of government officials, optimizing information technology systems, and conducting continuous socialization are necessary to support the optimal implementation of OSS at the regional level.

Implementation of Good Governance Principles in the Monitoring and Evaluation of Public Service Delivery Performance (PEKPPP) in the Organizational Section of the Surabaya City Regional Secretariat

2025-12-27T00:31:20+00:00

The government implements the Monitoring and Evaluation of Public Service Delivery Performance (PEKPPP) based on the principles of good governance to improve service quality. This study aims to analyze the implementation of good governance principles in the execution of PEKPPP at the Organizational Division of the Regional Secretariat of Surabaya City. The research employs a descriptive qualitative method, with data collected through observation and in-depth interviews with key informants selected purposively. The focus of the study includes the principles of equity, participation, accountability, transparency, efficiency, and accessibility. The findings indicate that the implementation of PEKPPP has been conducted in accordance with established guidelines and has substantively applied the principles of good governance, thereby contributing to the improvement of public service quality in Surabaya City.

Implementation of the E-Ktp Service Pick-Up Program for the Disabled and Elderly in Bangkalan Regency

2026-04-05T18:19:16+00:00

Population administration services are a basic human right that must be fulfilled fairly and inclusively by the state. However, the elderly and people with disabilities often face barriers in obtaining e-KTP services due to limited mobility and geographic distance. This study aims to analyze the implementation of the Jemput Bola Program e-KTP services as an effort to improve population administration services for the elderly and people with disabilities in Bangkalan Regency. This program provides direct services to the homes of the elderly and people with disabilities without having to come to the Dispendukcapil office or sub-district office. This study uses a qualitative method with a descriptive approach. Data collection techniques were carried out through interviews, observation, and documentation, and their validity was tested through data triangulation. The research analysis uses George C. Edwards III's policy implementation theory which includes four main dimensions, namely communication, resources, disposition, and bureaucratic structure. The results of the study show that of the four dimensions, some of them have not been implemented optimally, such as the dimensions of communication, resources, and bureaucratic structure. The researcher's recommendations for this program include increasing the socialization of the Jemput Bola program more evenly and inclusively, increasing the number of implementing officers, and implementing the results of the monthly evaluation in a concrete and sustainable manner.

Profil Burnout Profile of Final-Year Students at the Sekolah Tinggi Ilmu Dakwah (STID) Sirnarasa in the 2025/2026 Academic Year

2026-01-02T01:55:23+00:00

University students are in a phase of their education with much more complex academic demands than those at previous levels. They are required to think critically, make independent decisions, and possess effective communication skills as part of their academic readiness for college (Ansari et al., 2022; Vosniadou, 2020; Sari et al., 2025). Burnout is a significant issue among final-year students. According to Maslach & Jackson, there are three aspects of burnout: emotional exhaustion, depersonalization, and decreased academic performance. Therefore, the purpose of this study was to determine the burnout profile of final-year students at the Sirnarasa Islamic Da'wah College (STID) in the 2025/2026 academic year. This study used a descriptive quantitative method, with 48 items on a Likert scale, and was conducted with 27 final-year students. The results showed that final-year students did not experience significant burnout. Therefore, the burnout profile of final year students at the Sirnarasa Islamic College (STID) in the 2025/2026 academic year is in the low category.

Effectiveness of Inactive Archives Management in the Cooperative, Small and Medium Enterprises and Trade Service of Surabaya City

2026-01-02T10:23:28+00:00

Managing inactive archives is a crucial element in government agency administration because it plays a role in maintaining document order, facilitating information access, and complying with applicable regulations. The Surabaya City Cooperatives, Small, Medium Enterprises, and Trade Office is responsible for managing inactive archives so that they can be used as reference sources, decision-making materials, and documentation of agency activities. This study aims to assess the effectiveness of inactive archives management, including archiving procedures, storage mechanisms, and the use of digital archives. The method used is qualitative with a descriptive approach, including observation, interviews with relevant staff, and document analysis as data sources. The research findings indicate that inactive archives management at this agency is running quite well, particularly in terms of recording, organizing, and digitizing archives. However, several obstacles remain, such as limited facilities and a lack of staff understanding of archiving procedures. In conclusion, the effectiveness of inactive archives management can be improved through staff training, providing adequate archival facilities, and implementing a consistent digital system. These improvements are expected to support smooth administration, facilitate information access, and optimize the function of inactive archives within the agency.

Spiritual Welfare Profile of Nurul Huda Balaraja Islamic Middle School Students in 2025

2026-04-08T16:01:18+00:00

Spiritual well-being is an important aspect in the development of students, especially in the Islamic Education environment. In adolescence, students are in the phase of finding their identity, forming values, and strengthening attitudes and behaviors. This study aims to determine the spiritual welfare of Nurul Huda Balaraja Islamic Junior High School students with a population of 180 students and sampling using random sampling techniques totaling 124 respondents. The approach used in this study is a quantitative approach with a descriptive method. The data collection technique uses a questionnaire. The results of this study revealed that the students of Nurul Huda Balaraja Islamic Junior High School have a high category of spiritual well-being with a total percentage of 71% or 88 students.

Collaboration Between Government and Community in Overcoming Domestic Violence: A Theory Analysis of Collaboration with A Systemic Approach and Face to Face Dialogue

2026-01-08T02:27:44+00:00

This article examines the implementation of collaboration between the government and the community in addressing domestic violence (DV) in Indonesia through an integrated collaboration theory framework. By combining Ansell and Gash's collaborative governance theory, which emphasizes face-to-face dialogue, Parsons' structural functionalism theory, which examines social systems, and Pfeffer and Salancik's resource dependence theory, which analyzes resource dependency, this study analyzes the architecture, processes, and power dynamics in collaborative efforts to address domestic violence. Using a critical literature review method of policy documents, official reports, and recent scientific works, this study identifies that formal collaborations such as the Integrated Service Unit (UPT PPA) have not been able to create structural transformation due to systemic communication distortions and entrenched power asymmetries. The findings indicate that despite the formality of collaboration, the dialogue that occurs is still instrumental and has not reached a deliberative level capable of deconstructing patriarchal norms. The study's conclusion emphasizes that effective collaboration requires a systemic approach that integrates institutional reform, restructuring power relations, and the creation of a truly egalitarian dialogue space.

Between Perceived Delays in Fund Disbursement and SOP Compliance: Financial Verification Practices at the Secretariat of the Sidoarjo Regency DPRD

2026-04-12T09:04:02+00:00

Financial management within the DPRD secretariat places verification officers in a strategic and challenging position. They are required to maintain compliance with regulations and Standard Operating Procedures (SOPs) as instruments of public accountability. On the other hand, they face operational pressure from the Council's Apparatus (AKD), which demands accelerated budget disbursement to support the implementation of institutional functions. This tension often gives rise to the perception that the finance unit is a performance impediment, even though actual work practices demonstrate a high level of prudence. This study aims to analyze the work dynamics of Document Verification Subdivision Staff in financial management at the Sidoarjo Regency DPRD Secretariat, with an emphasis on administrative discretion practices, structural limitations, and role expectations of the officers. The study used a qualitative approach with a case study design. Data were collected through in-depth interviews, direct observation, and documentation studies, and analyzed thematically using the Street-Level Bureaucracy framework. The results indicate that administrative discretion among officers emerges as a rational response to regulatory ambiguity, time pressure, and demands for organizational efficiency. This study concludes that financial verification practices are a compromise between the normative design of policies and the actual capacity of the apparatus. Therefore, they need to be understood as a dynamic aspect of governance, not simply a matter of procedural compliance.

Effectiveness of Socialization and Consultation on Consumer Dispute Resolution By BPSK City of Bandung for Msmes of Kadin City Of Bandung

2026-04-12T09:20:41+00:00

The low level of public knowledge regarding the functions, roles, and procedures of the Consumer Dispute Resolution Agency (BPSK) often leads to suboptimal utilization of non-litigation dispute resolution channels; at this point, the need for educational interventions is quite urgent, especially for MSMEs that deal directly with the dynamics of consumer complaints on a daily basis. Departing from this context, this study is directed at assessing the effectiveness of the consumer dispute resolution socialization and consultation activities held by BPSK Bandung City on October 30, 2025, at the Bandung City Chamber of Commerce and Industry (KADIN). The theoretical framework combines the perspectives of public policy implementation, consumer protection literacy, and access to justice—a combination that, interestingly, allows the analysis not only to stop at "implemented activities" but also on their practical meaning for the ability of target actors to access available mechanisms. Methodologically, this study uses a qualitative approach with a case study design; data are collected through document analysis, semi-structured interviews, and limited observations, using Miles Huberman Saldaña's purposive sampling and interactive analysis techniques. The results indicate that the program proceeded in an orderly manner and fostered a more operational understanding of the complaint process, the BPSK's authority, and referrals for out-of-court dispute resolution. It is noteworthy that the multi-stakeholder format and consultation space strengthened the credibility of the message and built perceptions of justice at the initial access stage; however, evidence of long-term change still requires further testing. Therefore, the most plausible implication is the need for a more measurable impact evaluation to more robustly demonstrate program achievements.

Study of Interpretation and Diversity of Interpretation Languages in Indonesia: An Analysis of Latin, Jawi, Pegon, and Lontara Scripts

2026-04-12T09:39:28+00:00

Indonesian Qur’anic exegesis has developed within a highly plural linguistic landscape, making script choice (Latin, Jawi, Pegon, Lontara) a practical and intellectual issue rather than a mere technicality. This study aims to map the socio-intellectual bases of Indonesian mufassirs and to explain how those bases shape linguistic expression and interpretive orientation. Drawing on the notion of “basis mufassir” and the view of script as epistemic infrastructure for transmitting authority and accessibility, the research employs a qualitative, descriptive library approach. Primary data are selected tafsir texts and paratexts (prefaces, glosses, layout), supported by secondary scholarship on pesantren literacy and regional traditions; analysis uses comparative document and content analysis. Findings show patterned alignments: Latin supports academic-contextual exposition and wider public circulation; Jawi sustains Malay-Islamic scholarly networks; Pegon anchors pesantren pedagogy and localized moral discourse; Lontara embeds Qur’anic meaning within Bugis-Makassar cultural literacy. The plurality of scripts enriches reception while maintaining revelatory unity.