Haganta Ginting, Putri Septriana, and Susi Hardjati. “Database System on Improving Public Services in Supporting the Implementation of Good Governance in the Surabaya City Government”. Jurnal Dialektika: Jurnal Ilmu Sosial 23, no. 1 (April 6, 2025): 63–72. Accessed June 25, 2026. https://www.jurnaldialektika.com/index.php/piani/article/view/425.