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• The Influence of Service Quality and Apparatus Competence on Public Satisfaction Through Public Participation at the Deli Tua District Office, Deli Serdang Regency

  Warniamawati Waruwu, Elazhari, Barham Siregar

  552-569

  30-12-2025

• Analysis of Public Service Quality in the Regional Technical Implementation Unit (UPTD) of Cigalontang Community Health Center, Cigalontang District, Tasikmalaya Regency

  Sartika, Agus Fatah Hidayat, M. Ikrar Budijaya

  30-04-2026

• The Effect of Intrinsic and Extrinsic Motivation on Civil Servants' Job Satisfaction Through Services at the Patumbak District Office

  Yomilia Hulu, Boby Indra Prayoga, Cut Sah Kha Mei Zsazsa

  30-04-2026

• The Influence of Employee Performance on Public Satisfaction at the Dawarblandong Sub-District Office, Mojokerto Regency

  Dina Naimahtus Sholikah, Veronica Aditya Rahayu Ningtyas, Emil Nahdiah, Trio Adi Styawan

  208-216

  20-08-2025

• The effect of performance management on service quality through public satisfaction at the Medan City Population and Civil Registration Office

  Zufilman Lase, Saima Rambe, Ratna Sari Dewi

  892-904

  31-08-2025

• "Implementation of Excellent Service in Passport Applications for Indonesian Migrant Workers (PMI) Through One-Stop Integrated Services (LTSA) at the UPT P2TK Office of the East Java Provincial Department of Manpower and Transmigration "

  Revanda Amelia Vega

  347-356

  31-12-2024

• Quality of Service of the Mobile Storytelling Program for Children and Teenagers (DARLING) by the East Java Provincial Library and Archives Office as a Library Service Innovation in Surabaya

  Muhammad Fa'iq Firiznanda, Yusya Hammam Mubarak, Ahmad Fauzi, Naila Salsabila, Rizky Nurhidayat Perdana

  101-117

  11-08-2025

• The Role of Village Funds in Improving the Quality of Public Services in Surabaya City

  Nisfatul Laily Nurazizah, Diana Hertati

  670-677

  31-12-2025

• The Role Of The Tanggap Karawang Application (Tangkar) In Enhancing Public Satisfaction In Karawang Regency: A Pls-Sem Approach

  Hilma Mutiara Winata, Wulan Najla Attala

  215-228

  21-12-2024

• Quality of Service for Infant Massage Stimulation in Efforts to Prevent Stunting at the Regional Technical Implementation Unit of the Lere Community Health Center

  Elisabeth Supit, Daswati Daswati, nuraisyah nuraisyah

  119-126

  12-08-2024

• Analysis of Service Quality (Tangibles Dimension) Towards the Satisfaction of HGB Extension Applicants at the Regional Office of East Java Province

  Alita Safirah Prasetyo Prasetyo

  814-829

  31-12-2025

• Effectiveness of the implementation of public services based on the Online Single Submission Risk Based Approach (OSS-RBA) through the One-Stop Integrated Service (PTSP) in Gianyar Regency

  I Wayan Suartana

  1022-1031

  31-08-2025

• Effectiveness of the Eazy Passport Program in Improving Accessibility of Immigration Services in Surabaya

  Mokhammad Alfi Aldiansyah, Sabrina Dea Fatmawati, Fauzia Salsabila Rahma , Oktarizka Reviandani

  182-192

  18-08-2026

• Effectiveness of the Vehicle Mutation Service Process in the One-Stop Administration System (Samsat) of Ogan Ilir Regency, South Sumatra Province

  Roni Pratama, Riza Adelia Suryani

  376-390

  23-12-2025

• Implementation of Regulation of the Minister of Law and Human Rights No. 18 Of 2022 as a Guideline for the Mpaspor Application in Passport Services ar the Class I non-TPI Immigration Office in Palangkaraya

  Yudi Pramana Rochani, Cokorde Istri Dian Laksmi Dewi, Anak Agung Gede Agung Indra Prathama

  661-674

  28-08-2026

• Analysis of Public Service Performance Risk Management in DPMPTSP Bandung District

  Muhammad Taufan Ashshiddiqi, Allifa Nurazizah, Annisa Muthmainah, Elis Nur Saadah

  106-115

  12-12-2023